Turning great ideas into healthier communities


Evaluation of Community Clinic Efficiency

Project Director(s)

Kevin Barnett

PHI is evaluating the operations of four clinics in Grand Rapids, Michigan, and four in South Bend, Indiana. Stage one focuses on internal operations (e.g., staffing, service volume, efficiency), and stage two on contextual factors (e.g., preventable emergency department utilization, other area safety net clinics), to increase efficiency and effectiveness at the regional level.