Exploring Policy Options for Advancing the Sustainability and Spread of eConsult

In 2017, PHI's Center for Connected Health Policy (CCHP) produced and disseminated a recommended electronic consultation (eConsult) reimbursement model for the state of California. The goal was to support and accelerate the spread and sustainability of eConsult as a means for improving access to quality specialty care for the underserved. CCHP hosted a forum of policymakers, health plans and provider organizations to disseminate and gain input on the current findings and recommendations, as well as to establish a common baseline of understanding among diverse stakeholders.

CCHP is helping to advance a recommended reimbursement model with steps to achieve legislative and regulatory changes, and/or new reimbursement policies that can account for eConsult visits, and develop and implement an impact measurement framework and participate in technical assistance and joint learning activities.