Reality Testing for New Core Metrics from the Institute for Medicine

After the Institute of Medicine (IOM) decided to replace over 200 measurements with 15 new core metrics in domain areas, the IOM brought in PHIL to see how the measures would be utilized in real life. PHIL tested the feasibility and utility of these metrics in two California communities to give the IOM essential user feedback.

Funded by the Blue Shield of California Foundation, PHIL hosted two convenings full of innovative approaches, including “graphic facilitation” that uses images to document and guide the meeting, new models of community input, and the creation of a data visualization tool. These methods both helped the communities to better understand the metrics in their own context, and also provided the IOM with valuable data from users on the ground.