PATH CPI Policy & Quality Improvement Manager

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The Public Health Institute (PHI) is an independent, nonprofit organization dedicated to promoting health, well-being, and quality of life for people throughout California, across the nation and around the world. As one of the largest and most comprehensive public health organizations in the nation, we are at the forefront of research and innovations to improve the efficacy of public health statewide, nationally, and internationally.

PHI was distinguished as one of the top 50 “Best Non-Profit Organizations to Work For” by the Non-Profit Times in a national search.

Position Summary

UMMARY: 
The Population Health Innovation Lab (PHIL), a program of the Public Health Institute, is recruiting a PATH CPI Policy and Quality Improvement Manager to lead, manage, and implement the Providing Access and Transforming Health (PATH) Collaborative Planning and Implementation (CPI) initiative for two regions in Northern California. The two Northern California regions are the Northwest comprised of Humboldt and Del Norte counties, and the Southwest comprised of Lake, Marin, Mendocino, Napa, and Sonoma counties.

PATH is a part of the California section 1115 waiver known as Cal AIM and is comprised of multiple aligned initiatives that will support the implementation of Enhanced Care Management and Community Support Services in local communities.

The PATH CPI Policy and Quality Improvement Manager shall oversee day-to-day implementation of the PATH CPI Initiative activities for PHIL’s two regions, including project operations, budgets, and administrative activities. In addition, this position will oversee, plan, and manage the monthly collaborative learning sessions, office hours, and topic-specific working groups with support from the PHIL PATH CPI project team.

Candidates for this position shall have demonstrated experience serving in high-level leadership roles with a proven record of successfully implementing and managing complex, multi-sector initiatives.  The position requires an in-depth understanding of Medi-Cal Medicaid Waiver policy and the ability to translate to practical implementation and related strategy. In addition, the position requires in depth practical knowledge and hands on experience in the planning, implementing, and tracking of quality improvement and related methodologies.

The position will be responsible for oversight of the project and will be required to work with various stakeholders, including state and local government officials, Medi-Cal Managed Care Plans, ECM, and Community Supports providers, Tribes, community-based organizations, and others to support the local implementation of ECM and community supports. The incumbent shall have demonstrated experience convening diverse stakeholders and facilitating complex issues and systems.

The position will identify and recruit stakeholders in the region(s) assigned to the Population Health Innovation Lab. This position will have major responsibility in program strategy, development, implementation, management, and stewardship, including but not limited to program sustainability, research and evaluation, and communications.
The position requires effective coordination skills, diplomacy, broad general and technical public health knowledge, experience working with clinics, community-based organizations, vulnerable populations, and under-resourced communities, and the skills to ensure coherence and consistency despite urgent deadlines.

Travel within the Northern California to the PHIL assigned regions will be required 2-4 times per year.  Additional travel to Sacramento or elsewhere in California may be required to attend funder related convenings 2-4 times per year. Candidates based in Northern California are preferred.

This position is a member of a dynamic team working to develop and implement PHIL programs and projects and sits within the Learning & Action Division. The Learning & Action Division facilitates systems change through research, shared learning, capacity building, and backbone support to multisector collaboratives and other partners. This position reports to PHIL’s Director of Learning and Action and collaborates closely with division and program staff.

This is a remote, regular full-time position. Travel within the Northern California to the PHIL assigned regions will be required 2-4 times per year. Additional travel to Sacramento or elsewhere in California may be required to attend funder related convenings 2-4 times per year. Candidates based in Northern California are preferred.

Employment Type: Full Time.

Full salary range for this position: $89,668 to $133,998 per year. The typical hiring range for this position is from $89,668 (minimum) to $111,833 (midpoint), based on 100% FTE. The starting salary is determined based on the candidate’s knowledge, skills, experience, as well as budget availability.

Essential Duties & Responsibilities

Program Strategy & Management
•    Lead overall project management and oversight of the PHIL PATH CPI project to ensure the project achieves the expected results outlined in the contract.
•    Serve as point of contact for PHIL internal project teams ensuing team actions remain in synergy.
•    Ensure the project timeline and scope of work are on time and completed in a quality manner.
•    Oversee the development and facilitation of monthly regional convenings, working groups, and office hours to identify, discuss, and resolve local ECM and Community Supports implementation issues that arise as CalAIM is rolled out across a county/region.
•    Demonstrate strong written and verbal communication skills that adapt to different audience and stakeholder types.
•    Identify Enhanced Care Management and Community Support needs and gaps within the assigned region(s).
•    Conduct quality improvement activities to ensure the delivery of high-quality services.
•    Conduct program evaluation activities in partnership with the PHIL Monitoring, Evaluation Research, and Learning Innovations (MERLIN) staff.
•    Monitor how PATH and other funds are being used to address implementation issues in the PHIL assigned regions.
•    Identify and develop training content, coordinate trainings and conferences, and deliver trainings.
•    Curate a summary of best practices utilized and or developed within the collaborative membership.

Staff support and management.
·    Provide daily supervision and manage performance evaluation processes for the PATH Program Associate II.
·    Identify and secure subject matter experts (PATH CPI Consultants) to support collaborative topics of interest and technical assistance to PATH CPI participants.
·    Manage and supervise PATH consultants results by communicating job expectations; planning, monitoring and evaluating job results; developing, coordinating, and enforcing systems, policies, procedures and programmatic standards.

Public Relations
•    Serve as the project point of contact for the PHIL PATH CPI project.
•    Conduct outreach to entities that have been historically underutilized and/or under-resourced (as defined by DHCS), and/or that serve the diverse needs of the state’s population to encourage participation in CalAIM; and/or     other activities approved by the State.
•    Refine and continue implementation of the regional collaborative recruitment, engagement, and retention strategy for the assigned regions.
•    Identify and invite entities to participate in local collaborative planning groups.
•    Develop and manage relationships with relevant partners.

Contract Management: 
·    Oversee a $1M contract award with support of Learning and Action and PHIL staff.
·    Ensure appropriate technical assistance across the two PATH regions, lead the process to secure technical assistance providers through subcontracts.
·    Participate in funder program meetings and networking opportunities.
·    Develop work plans, status reports and budgets, such as tracking membership and partnership activities, program expenditures and donations.

Other Duties
•    Travel within the Northern California regions when required, at minimum of 2-4 times per year per region.
•    Perform other duties as needed in support of the program as assigned by the Program Director and Director of Learning and Action.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

Minimum Qualifications

•    7 years of experience in management and/or planning experience working in the non-profit, Public Health, Public Policy, Healthcare administration, or other related field.
•  Bachelor’s degree, or substitute with four additional years of relevant experience.

Other Qualifications

•    Experience in convening design and facilitation.
•    Demonstrated understanding of Medicaid health policy, including experience, and understanding of Medi-Cal, CalAIM and the California market.
•    In-depth understanding of Medi-Cal Medicaid Waiver policy and the ability to translate to practical implementation and related strategy.
•    Experience and skills in project management; non-profit marketing strategy/implementation; accounting/reporting; fundraising; relationship/coalition-building; curriculum development/instructional design; supervision/people management; program development; media/PR.
•    Demonstrated experience serving in high-level leadership roles with a proven record of successfully implementing and managing complex, multi-sector initiatives.
•    In-depth practical knowledge and hands on experience in the planning, implementing, and tracking of quality improvement and related methodologies.
•    Ability to design and facilitate meetings, build consensus, and work collaboratively.
•    Strong oral and written communication skills, including translating technical material for a lay audience.
•    Strong interpersonal skills – ability to communicate and establish effective working relationships with all levels within the organizations, and interact effectively with co-workers, customers, and other stakeholders.
•    Ability to make independent decisions following standard policies and procedures and to work independently with limited supervision.
•    Ability to convene and engage a diverse set of stakeholders with different backgrounds and points of view.
•    Ability to create a fair, open, and transparent process, and an impartial environment where constructive, disparate points of view can be expressed.
•    Ability to support the identification of challenges and conflicts associated with the implementation of CalAIM.
•    Ability to identify potential resolution strategies and tactics to overcome challenges and conflicts, including identification and dissemination of successful practices to a diverse set of stakeholders.
•    Ability to facilitate comprehensive programming (e.g., webinars, in-person convenings, etc.) that allow for robust collaboration amongst participants.
•    Ability to conduct outreach to organizations that serve historically marginalized populations and other entities to actively participate in collaborative planning groups.
•    Ability to facilitate a team; Strong teamwork skills; ability to balance team and individual responsibilities and support others’ efforts to succeed.
•    Ability to exercise initiative, be creative, and be resourceful.
•    Ability to function in a fast-paced environment, make simultaneous progress on multiple tasks, and meet deadlines.
•    Problem-Solving: ability to identify and resolve problems in a timely manner; ability to develop alternative solutions.
•    Good computer skills including Microsoft Word, Excel, PowerPoint, and internet searches.
•    Have access to reliable transportation and ability to travel within Northern California to the PHIL assigned regions when required, at minimum of 2-4 times per year.
•    Have access to reliable transportation and ability to travel to Sacramento or elsewhere in California when requested to attend funder related convenings 2-4 times per year.
FAIR LABOR STANDARDS ACT (FLSA) STATUS

This position is classified as exempt based on the job duties. However, based on the FTE, salary level of the employee, or federal/state/local laws, the employee may be classified as nonexempt.

EEO Statement

The Public Health Institute is committed to a policy that provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and to make all employment decisions so as to further this principle of equal employment opportunity. To this end, the PHI will not discriminate against any employee or applicant for employment because of race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and will take affirmative action to ensure that applicants are offered employment and employees are treated during employment without regard to these characteristics.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

ADA Statement:

The Public Health Institute is committed to providing access and reasonable accommodation in its services, programs, activities and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Recruitment Team at least 48 hours in advance at Recruitment@phi.org.

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