PMO Manager

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The Public Health Institute (PHI) is an independent, nonprofit organization dedicated to promoting health, well-being, and quality of life for people throughout California, across the nation and around the world. As one of the largest and most comprehensive public health organizations in the nation, we are at the forefront of research and innovations to improve the efficacy of public health statewide, nationally, and internationally.

PHI was distinguished as one of the top 50 “Best Non-Profit Organizations to Work For” by the Non-Profit Times in a national search.

Position Summary

A program of Public Health Institute (PHI), the Ventura County Coordinating Center (VCCC) is established to support the planning and implementation of the Ventura County Community Information Exchange (VCCIE).

The VCCIE is seeking to integrate with multiple external public and social service organizations with a variety of different systems in an effort to build a community information exchange.  Embedded in this work is a variety of different work streams all of which report into a program management office (PMO) to track milestones and deliverables.  A key member of the team, the PMO manager will work with the Director to develop and oversee the master project plan for the VCCIE. The work will include aligning with the leads of each of the workstreams and ensuring timelines are maintained and a system of escalation is developed when the timeline is at risk. The VCCIE therefore seeks a PMO Manager to help drive the strategy and implementation of the PMO and when necessary, lead key strategic discussions around integration and system design. In the capacity of integration design, the position will work alongside key team members to speak with senior IT leadership in public and nonprofit organizations with whom the VCCIE seeks to integrate about their systems and integration strategies. These and other strategic discussions will be run through the PMO for effective tracking and documentation. Given the importance of integration in building out the VCCIE, the ideal candidate will have a strong understanding of API protocols, data formats, and integration best practices as well as strong project management and communication skills to manage the complex work streams within the PMO.

This is a remote, regular full-time position on the west coast. Candidates based in the Ventura County of California are preferred. The incumbent is expected to travel possibly once or twice a year for team meetings in Ventura County, CA.

Full salary range for this position: $84,177 to $124,412 per year. The typical hiring range for this position is from $84,177 (minimum) to $104,295 (midpoint), based on 100% FTE. The starting salary is determined based on the candidate’s knowledge, skills, experience, as well as budget availability.

Essential Duties & Responsibilities

• Project Leadership: Lead and manage end-to-end project lifecycle including planning execution monitoring and closure of integration projects.
• Collaboration: Work closely with cross-functional teams, including system development, product management, and operations, to gather requirements and provide technical guidance. Act as a liaison between technical teams and business stakeholders to clarify integration needs.
• API Development & Integration: Work with VCCIE Team and external partners to design, implement, and manage API integrations to ensure seamless data flow between internal systems and external platforms.
• Data Mapping: Analyze data structures and establish data mapping strategies to facilitate accurate and efficient data exchange between systems.
• Documentation: Create and maintain comprehensive documentation for API specifications, integration processes, and troubleshooting guides.
• Testing & Validation: Conduct thorough testing of integrations to ensure data integrity, functionality, and performance. Troubleshoot and resolve any integration issues.
• Monitoring & Maintenance: Monitor integration performance and reliability, implementing enhancements and optimizations as needed.
• Attend in-person team meetings in Ventura, CA possibly once or twice a year.
• Perform other duties as assigned.

Minimum Qualifications

• 2 years of related experience in computer science or other related field.
• Bachelor’s degree in Computer Science, Information Technology, or a related field; or substitute with four additional years of related experience.

Other Qualifications

• Proven experience in technical integration, particularly with APIs.
• Strong understanding of API protocols, data formats, and integration best practices.
• Experience with managing large scale technical projects leveraging project management software.
• Experience with integration platforms (e.g., MuleSoft, Informatica, Dell Boomi, or similar).
• Excellent problem-solving skills and attention to detail.
• Strong interpersonal and communication skills, both verbal and written, with the ability to explain technical concepts to non-technical stakeholders.
• Experience in a cloud environment (AWS, Azure, Google Cloud) is a plus.
• Experience with Salesforce a plus.
• Experience with data analytic and reporting tools to support performance monitoring systems.
• Proven experience in social work and familiarity with the use of screening tools and workflow optimization techniques.
• Experience in technology implementation.
• Experience with community engagement.
• Proficiency in data analysis and reporting.
• Ability to adapt to changing needs and emerging trends in the field of work.
• Strong project management and organizational skills.
• Extensive experience with Microsoft Excel, Word, PowerPoint, using the Internet, and social media.
• Ability to maintain confidentiality of the sensitive documents/information handled.
• Strong commitment to customer service through multiple communication venues such as phone and email.
• Ability to work with all levels of management and staff.
• Ability to work independently with little supervision and good multitasking skills.
• Ability to exercise initiative.
• Ability to attend in-person team meetings in Ventura, CA possibly once or twice a year.

FAIR LABOR STANDARDS ACT (FLSA) STATUS

This position is classified as exempt based on the job duties. However, based on the FTE, salary level of the employee, or federal/state/local laws, the employee may be classified as nonexempt.

EEO Statement

The Public Health Institute is committed to a policy that provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and to make all employment decisions so as to further this principle of equal employment opportunity. To this end, the PHI will not discriminate against any employee or applicant for employment because of race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and will take affirmative action to ensure that applicants are offered employment and employees are treated during employment without regard to these characteristics.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

ADA Statement:

The Public Health Institute is committed to providing access and reasonable accommodation in its services, programs, activities and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Recruitment Team at least 48 hours in advance at Recruitment@phi.org.

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We’re so pleased the Public Health Institute is an organization you would like to work with. Do you have questions about this opportunity? If so, email our recruitment team at Recruitment@phi.org.

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