Quality Improvement

To solve today’s pressing health issues, the public health community must build on our successes by identifying what’s working; assessing what’s not; and creating ever-more impactful programs, policies, and systems to support healthy communities for all. PHI has worked with local and regional health departments on accreditation, performance measurement, and quality improvement activities to develop standardized approaches to agency-wide performance measurement, and build workforce capacity to enable independent quality improvement projects. We also have conducted formal reviews of hospital community benefit programs in order to facilitate the optimal use of limited charitable resources, and provided quality improvement support to telehealth initiatives in efforts to remotely manage the care of chronically ill patients, and more.